Travelers are raving about their experience at The Merrill Hotel, but don't take our word for it. Thanks to our guests, The Merrill Hotel has been awarded the Tripadvisor Traveler's Choice Best of the Best in 2020, representing the top 1% of all hotels listed on Tripadvisor based on reviews, ratings, and saves that travelers share from across the globe. The Merrill Hotel is also honored to be recognized among the Top 25 Hotels in the United States in 2020 according to Tripadvisor, ranking No. 20. We are equally excited about this honor and to have made Muscatine and our guests proud.
Leave us a review on Tripadvisor or read what some of our previous guests are saying!
Successful Overnight Getaway!
My husband and I needed a night away, but not too far away from Des Moines. The hotel was easy to access and parking was close. There is 2 parking lots available. The staff was very friendly and explained all of the necessary things upon arrival. The hotel is very clean, smells clean and there is evidence of a strict cleaning regimen. There was even a crew repelling from the building cleaning the exterior windows. I do appreciate that! The furniture was comfortable and up to date. The room had a complimentary Keurig/K-cups with 3 coffee options and bottled water.
The pool area was very clean and inviting with nice lockers to house belongings. The linens were clean and of good quality. Comfortable bed and a great view of the Mississippi River. I definitely would recommend this hotel and would stay here again without question. - Tripadvisor Review
A fantastic hotel with a staff that cares for you like family!
The Merrill Hotel is WONDERFUL! The rooms are fantastic, the beds are some of the most comfortable I have ever experienced, the river views spectacular, and the amenities top-notch. During COVID, the staff are taking special care to protect guests and I felt absolutely safe the entire time. The restaurant - Maxwell's - under the expert guidance of Chef Tessa is truly outstanding. I highly recommend the Brussel Spout appetizer and the short-rib tacos, but even the Pub Burger is one of the best burgers I have ever eaten. With these aspects alone, I would give The Merrill 5 stars, but The Merrill deserves 10 stars after my family's recently stay. Several of us were in town for a family gathering and the entire Merrill staff cared for us like we were their own family. They enabled us to eat in the lounge for maximum social distancing, they accommodated a gluten-free family member with adjustments to fantastic dishes, and served us at off-peak hours -- all with such a warm and welcoming approach -- we did not want to leave! - Tripadvisor Review
We attended a small wedding reception at the top of the Merrill Hotel. It was a private event with only immediate family attending the ceremony & a small group of family and friends at the reception. The food was fantastic and the service excellent. We stayed the night in one of their luxurious rooms. All the staff were welcoming and accommodating. I ended up leaving a necklace behind in the room, called the next week to inquire if it could be located. They called the following day, had located the necklace in the room & promptly mailed it to me. That’s what you call excellent customer service!!! - Tripadvisor Review
Amazing Staff with an Amazing Location
I have become a regular here. One feels at home the minute they walk in. I was nervous at first due to COVID-19, but hand sanitizers were everywhere and masks by the main entrance. The spectacular location will give guests the opportunity to view the river and trails. Thank you and miss you everyone!! - Tripadvisor Review
First, if you are at all concerned about Covid-19 stay in a Hilton or Marriott. That being said this particular Marriott takes "clean and sanitary" to a whole new level. It far outdistanced any Hilton we have stayed in and we are Diamond with Hilton so we have stayed in quite a few. Hand sanitizers everywhere. They were in the elevators, outside the elevators, in the lobby... literally everywhere. Second, I will have to acknowledge Mr. Belfield, the General Manager, as he has assembled quite the team of workers. First impressions are everything and we got a great one from the person checking us in at the front desk. It didn't stop there... help with luggage, in room dining, housekeeping. If you are reading this my suggestion is that you don't forget to tip the housekeeping staff as they work hard and do a terrific job. We were here for three days on a short get away and plan to return in the future. We will stay at the Merrill Hotel. As I said it was "perfect" - Tripadvisor Review
An unexpected treasure with a great river view!
I am a regular business traveler, who frequently stays in Marriott properties. Like most business travelers, I sacrifice luxury for points. So it is a rare treat to find a chain hotel with a boutique feel. The Merrill's river view, salt water pool, restaurant quality food and wine selection and European bath products, all broke up the grind of a long week beautifully. Making my evening feel like a mini vacation, before going back to work, the next day. I'll definitely be back! - Marriott Review
Recommended on Facebook
This is the perfect place if you want ambiance, luxury, great food and good people. Chef Tess & Chef Ryan take pride in their work, and come see you table side. Dave the bar manager is awesome to talk to and will take great care of anyone in the hotel. Great views of the river, if you need it. I’ve been asking for a staycation there as a top 3 gift I’d like to receive. So glad we have this option in Muscatine. - Facebook Review
Overall an amazing stay. Room, food and staff were AMAZING! - Marriott Review
The hotel is updated, clean and very comfortable. The rooms are large and the suite had a Kuerig coffee maker. Located on the Mississippi River and plenty of restaurants and nightlife within walking distance. Their breakfast is fantastic and drinks at the bar are very nice. The staff was wonderful, such a great and comfortable stay - Tripadvisor Review
Beauty, class, and finesse. Excellent in every way.
Not only is the hotel beautiful with exceptional amenities, the people who work here take pride in their establishment. From the moment we were greeted to our departure every staff member was warm and friendly. The hotel itself was sparking clean in every way. We had two meals at the hotel’s restaurant enjoyed every aspect. The food, wine, setting and service were wonderful. The hotels salt water pool was an added bonus.
Views of the Mississippi River, waterfront walking paths, plenty of green space, a small playground and a skate park all within a short walk... make this property an exceptional value. Thank you Merrill at Muscatine. ❤️ - Tripadvisor Review
Excellent stay, great food, top of line employees. Great location, valet parking was speedy, fabulous downtown. - Marriott Review
This Hotel is Wonderful!
We stay there whenever we go to Muscatine. The staff is so helpful and friendly. The rooms are relaxing and luxurious. The restaurant has incredible food- the short ribs are delicious-as is everything else we have eaten there. The Merrill has a lovely outside area with a view of the Mississippi River.
A stay at The Merrill is relaxing and so enjoyable. - Facebook Comment
Nothing Short of Amazing
The rooms are amazing, the lobby is amazing and we will be back. The view of the Mississippi river is outstanding. I am not sure what could be done different to make our stay any more amazing. My wife and I travel for work and this is the best hotel we have ever stayed in! 5+ stars and an amazing staff! - Tripadvisor Review
Swanky Surprise on the River
The Merrill Hotel is a true gem on the river in Muscatine, Iowa. It is beautifully done with attention to detail. The rooms are very comfortable and the staff were amazing. Would definitely recommend a stay for anyone! - Marriott Review
They Set the Standard !!!
I had the pleasure of staying in this surprisingly amazing hotel while on business in the area. I have stayed in Muscatine before in the block of hotels near the highway. I found The Merrill while on my BonVoy app and that night the rate was too good to pass up. Out of curiosity I booked it and headed over to The Merrill after I had lunch at Boonies. While driving up to and by the hotel I was already impressed just by the grounds and the look of the hotel. This is an older building that was restored to a modern and sophisticated hotel. The Merrill is everything a hotel should be, from the moment I pulled up and walked around the outside and saw the meticulously landscaped grounds to the elegant lobby I knew this was a great property.
Checking in was a great experience as the two young ladies who were at the front desk were very positive, cheerful, and a great help. They gave me a great room that overlooked the river, told me about the gym and suggested that I check out the riverfront trails. My room was just incredible, it was a River View King room and even though it was not a suite it was still very a refined space. Clean with great lines, upscale furniture, great room essentials, like a water and coffee station, a great desk to work on with many modern amenities for plugging in electronics and phones, and top of the line bathroom amenities, this was a taste of luxury. I really enjoyed my stay here and had a great sleep. Did I mention the Wifi?? The signal was clean, strong and steady, just what a business traveler needs and what you would expect from a hotel of this level. The Merrill is truly a great find in the area, and well worth the visit if you're in the area. - Tripadvisor Review
Highly recommend the merrill
My sisters and I wanted to go somewhere for some quality leisure time and The Merrill was the perfect place to go! From checking in to checking out we felt pampered. The first employee we met was Jerry. He was so helpful, fun, kind and informative throughout our stay! We had planned on going shopping upon arrival but it was so nice at the Merrill that we decided not to go till morning. (Quaint shops and restaurants are within walking distance.) Everything was super clean and comfortable and the staff was amazing. The bar area was relaxing and the breakfast at Maxwell's was yummy! We didn't have to go far from home to have fun, make memories and feel pampered! - Marriott Review
The Merrill Hotel
Soo enjoyed our stay at The Merrill! Would make a special trip again just to stay there! - Facebook Comment
We visit Muscatine every year for Thanksgiving. There hasn't been a whole lot of hotel options in the past. This hotel was AMAZING! It is so well done. The interior design, the staff, the restaurant, and the rooms are on point. Everything had a nice touch to it. The robes in the closet are luxurious, the beds are comfortable, and the rooms were very nice. - Tripadvisor Review
We were surprised to find such a beautiful property in such a small town. The staff was excellent, the rooms were large and very clean and the bed was so comfortable I didn't want to leave. - Marriott Review